Shop Bobby's Department Store


Welcome to ShopBobby's

Customer Service

Hours of Operation:
Monday – Friday: 10:30AM – 7:30PM (EST)

Contact Numbers:
Main: (908) 289-1507
Toll free: (888) 7-BOBBYS (888-726-2297)

Retrurn Address:
51 Broad St, STE 2
Elizabeth, NJ 07201

Email Us:
Your inquiry is very important to us and we look forward to helping you. We respond to email messages in the order in which they are received; we will respond to your inquiry as soon as possible. Email the ShopBobbys’ Customer Service Team.

Have questions? Prefer to order by Phone? The ShopBobbys Customer Service Team is happy to help!
(888) 7-BOBBYS       (888) 726-2297 or (908) 289-1507

Return Policy:
If you are not completely satisfied with your purchase, please do not hesitate to send your product back to us.
We do not accept returns from international customers.
Items that are insured will have to be claimed through the shipping carrier.
To receive a refund based on the purchase price of the item(s) and in the original form of payment:
1.    All merchandise must be returned within 30 days of the original ship date.
2.    The merchandise must be new, unused, unwashed, unaltered, with tickets attached, and in original packaging.

Not returnable or exchangeable at any time:
1.    Any item that has exceeded our 30 day return policy. (See above.)
2.    Any item that is sold as Final Sale.
3.    All items returned used or altered will not be eligible for refund or credit.

Lost or stolen gift cards cannot be replaced. Returned merchandise purchased with a gift card or store credit may be exchanged or a store credit will be issued.

Gift cards and store credits are not redeemable for cash.

All merchandise must be returned to our returns department and not to any of our retail stores. At this time, our retail stores do not have the ability to process your returns so make sure you follow the return instructions in our returns section of our website.